Privacy Policy

Privacy Policy
This privacy policy explains how Wild Times uses any personal information collected about you when you use this website.

What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. We will never pass on your personal information to any other companies or organisations.

Security of personal data
We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email to us at the following address: hello@thewildtimes.co

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

About Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit

www.aboutcookies.org

or

www.allaboutcookies.org

How to disable cookies
Our website will ask for your cookie preference on your first visit. You may choose to opt out of non-essential cookies. However, this may affect your browsing experience.

You can generally activate or later deactivate the use of cookies through a functionality built into your web browser. To learn more about how to control cookie settings through your browser:

Click here to learn more about managing cookie settings in Mozilla Firefox;
Click here to learn more about managing cookie settings in Google Chrome;
Click here to learn more about managing cookie settings in Microsoft Internet Explorer;
Click here to learn more about managing cookie settings in Safari;
Click here to learn more about managing cookie settings in Microsoft Edge.
If you want to learn more about cookies or how to control, disable, or delete them, please visit All About Cookies for detailed guidance. In addition, certain third-party advertising networks, including Google, permit users to opt-out of or customize preferences associated with your Internet browsing. To learn more about this feature from Google, click here.

Cookies we use
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website.

(b) status – we use cookies to help us to determine if you are logged into our website.

(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and to protect our website and services generally.

(d) analysis – we use cookies to help us to analyse the use and performance of our website and services.

(e) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Children’s Privacy
Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13. Visiting Our Websites from the EEA.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 19th April 2020.

How to contact us
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email at hello@thewildtimes.co

COVID-19 RESPONSE

We have seen how important it is for our wellbeing and mental health to get outdoors and experience community which is why we will continue to run our trips as long as it is safe to do so.

We are following government guidance closely and are always prepared to adapt to new government measures, in an extreme example where we have to cancel a trip because of government regulations, we will refund all guests or reschedule to another date. See our terms and conditions for more details on cancellations.

For our retreats from July 2nd onwards, we will be ready to apply social distancing where necessary but do not expect this to be a legal requirement.

If you are experiencing flu-like symptoms or have been exposed to someone with Covid-19 contact us immediately to postpone your trip to a later date.

What we ask you to do:

  • - Take responsibility for your personal hygiene on the trip
  • - Maintain social distancing where legally required to do so
  • - If you are feeling unwell, you must not join the trip
  • - Share your contact details with us for the NHS Check & Trace programme

What we are doing:

  • - We will supply hand sanitiser in shared spaces and encourage all guests to regularly wash their hands
  • - We are providing socially distanced accommodation and shared spaces where necessary, and as many activities outdoors as possible
  • - We are open to answer any questions you might have

Please see the government website for the latest information and updates: https://www.gov.uk/coronavirus

If you have any questions contact Jenny hello@thewildtimes.co